Terms of Service

Last Updated: 13/11/2025

Overview

This website is operated by The Honest Fig Ltd (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to The Honest Fig Ltd.

By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, and content contributors.

Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions, you may not access the website or use any of our services.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website constitutes acceptance of any changes.

Our site is hosted on Squarespace, which provides the online platform that allows us to offer our products and services to you.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.

You may not use our products for any unlawful or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Any breach of these Terms will result in immediate termination of your access to our services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmission over various networks. Credit card information is always encrypted during transfer via Stripe or PayPal.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.

Accuracy, Completeness and Timeliness of Information

We do our best to ensure all information on this site is accurate and up to date. However, we are not responsible if information made available on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as the sole basis for making decisions.

We may modify the contents of this site at any time, but have no obligation to update information. You agree that it is your responsibility to monitor changes.

Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product or service at any time.

We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

Products or Services

Certain products or services may be available exclusively online. These may have limited quantities and are subject to our Refund Policy.

We make every effort to display product colours and images accurately, but cannot guarantee that your device’s display will be precise.

We reserve the right to limit sales of our products or services to any person, region, or jurisdiction. All descriptions and pricing are subject to change without notice.

Accuracy of Billing and Account Information

We reserve the right to refuse any order. We may, at our discretion, limit or cancel quantities purchased per person or household.

You agree to provide current, complete, and accurate purchase and account information. Please promptly update your account details, including your email address and payment information, so we can complete your transactions and contact you if needed.

For more information, please see our Refund Policy.

Third Party Tools and Links

We may provide access to third-party tools or links to external websites (such as Stripe, PayPal, or Google Analytics). We have no control over these and are not responsible for their content, privacy policies, or practices.

Any use of optional third-party tools is entirely at your own risk, and you should ensure you are familiar with their terms and policies before use.

User Comments and Feedback

If you send us comments, feedback, suggestions, or creative ideas (collectively, “comments”), you agree that we may use, edit, copy, publish, distribute, and translate them in any medium at any time without restriction.

We are under no obligation to (1) maintain comments in confidence; (2) pay compensation; or (3) respond.

You agree your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material. You are solely responsible for any comments you make.

Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Errors, Inaccuracies and Omissions

Occasionally, information on our site may contain typographical errors or inaccuracies relating to product descriptions, pricing, or availability.

We reserve the right to correct these and to cancel orders if any information is inaccurate at any time, without prior notice (including after you have submitted your order).

Prohibited Uses

You are prohibited from using the site or its content:
(a) for unlawful purposes;
(b) to violate laws or regulations;
(c) to infringe intellectual property rights;
(d) to harass or discriminate;
(e) to submit false or misleading information;
(f) to upload malicious code;
(g) to collect personal information of others;
(h) to spam or phish; or
(i) to interfere with security features of the Service.

We reserve the right to terminate your access for violating any prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee that our Service will be uninterrupted, timely, or error-free.

All products and services are provided “as is” and “as available,” without any warranties of any kind.

In no case shall The Honest Fig Ltd, our directors, employees, or affiliates be liable for any damages resulting from your use of our services or products, to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless The Honest Fig Ltd, its directors, officers, employees, and affiliates from any claim arising out of your breach of these Terms or violation of any law or third-party rights.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall continue in effect.

Termination

These Terms are effective unless terminated by either you or us.

You may terminate them by notifying us that you no longer wish to use our services.

We may also terminate the agreement at any time without notice if you fail to comply with any term herein.

Entire Agreement

These Terms, along with any other policies posted on this site, constitute the entire agreement between you and The Honest Fig Ltd and supersede any prior agreements or communications.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Contact Information

Questions about these Terms should be sent to:

The Honest Fig Ltd
linda@thehonestfig.co.uk
The Corn Exchange, Market Hill, Royston SG8 9JR, United Kingdom
07951 238786
Company Registration No: [Insert Number]
VAT No: [Insert Number]